1. Introduction

Clear Tangle. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered knowledge management application ("Clear Tangle" or the "Service").

2. Information We Collect

2.1 Information You Provide

Account information (name, email address, password)
Content you create, upload, or store (notes, captures, tasks, files)
Payment information (processed by our payment provider)
Communications with us (support requests, feedback)

2.2 Information Collected Automatically

Device information (device type, operating system, browser type)
Usage data (features used, time spent, interaction patterns)
Log data (IP address, access times, pages viewed)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process your content with AI for organization, task extraction, and search
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent security incidents
Personalize and improve your experience

4. AI Processing & Data Privacy

In-House AI Processing

Clear Tangle's Smart search is powered entirely by our own AI models running on Clear Tangle servers. No third-party AI services are used for search, so your data never leaves our infrastructure. All data is encrypted in transit and at rest.

Cloud AI Features

For features requiring cloud AI (advanced analysis, task extraction, chat), your content is sent to our trusted AI providers encrypted in transit. We do not use your content to train AI models.

5. Data Storage & Security

We implement industry-standard security measures including encryption at rest and in transit, secure authentication, and regular security audits. Your data is stored on secure cloud infrastructure with redundancy and backup systems.

6. Data Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in operating our Service
Business partners with your consent
Law enforcement when required by law
Other parties in connection with a merger, acquisition, or sale

Product-specific notice

Docuvia for iOS

The following details apply specifically to Docuvia and take precedence if they differ from the general Clear Tangle product descriptions above. Docuvia works without a Clear Tangle account.

Documents and on-device processing

Scanned images, imported images, document details, reminders, and recognized text are stored on your iPhone. Optical character recognition and document analysis use Apple frameworks on your device. Docuvia does not send document images, recognized text, document numbers, names, notes, or reminder content to Clear Tangle, TelemetryDeck, RevenueCat, or a third-party AI service.

Optional private iCloud sync

When Docuvia Pro is active and iCloud is available, Docuvia can automatically sync through Apple CloudKit in the private database associated with your Apple Account. Apple processes and stores this data under your iCloud account and Apple's privacy terms. Clear Tangle does not operate a separate Docuvia document server and cannot see the Apple ID used for iCloud or App Store purchases. iCloud storage, account status, network connectivity, and Apple service availability can affect sync.

Optional analytics

Anonymous analytics are off by default. If you enable them in Docuvia Settings, TelemetryDeck receives product-interaction events and a pseudonymous device identifier for usage and reliability analysis. This data is not linked to your identity, is not used to track you across apps or websites, and does not include document content. You can turn analytics off at any time.

Purchases

Apple processes payments through the App Store. RevenueCat processes an anonymous app user identifier and limited purchase history needed to determine whether Docuvia Pro is active, such as the product, entitlement status, and renewal or expiration information. Clear Tangle and RevenueCat do not receive your Apple ID, payment-card details, or App Store password.

Permissions, retention, and deletion

Docuvia requests camera access to scan, Photos access to import an image you select, notifications for reminders, Face ID or device authentication for the optional app lock, Spotlight access for optional device search, and iCloud access for Pro sync. You can revoke permissions in iOS Settings. Document data remains until you delete it or remove the app. With iCloud sync active, deletions made in Docuvia also sync to your private iCloud data and connected devices; removing the app from one device does not by itself delete data already stored in iCloud.

We do not sell Docuvia data, use document content for advertising, or track Docuvia users across apps or websites. For Docuvia privacy questions, email privacy@cleartangle.com. For product help, visit Docuvia support or email support@cleartangle.com.

7. Your Rights

You have the right to:

Access and receive a copy of your data
Correct inaccurate information
Delete your account and associated data
Export your data in a portable format
Opt-out of marketing communications
Restrict or object to certain processing

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we permanently remove your data within 30 days, except where retention is required by law or for legitimate business purposes.

9. Children's Privacy

Clear Tangle is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Clear Tangle Inc.

Email: privacy@cleartangle.com